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Consumer Law: Home

What Is Consumer Law?

Consumer law is a broad term that encompasses transactions between consumers and businesses in areas such as  bankruptcy, credit markets, goods and services, and real estate.  It is established in primary sources through federal statutes, regulations, and administrative law decisions.

A consumer is "a person who buys goods or services for personal, family, or household use, with no intention of resale; a natural person who uses products for personal rather than business purposes." Black's Law Dictionary (9th ed. 2009).

Since the consumer is the end-user, most consumer laws were created to ensure fairness and protections for the consumer.

Purpose

Many laws have been promulgated or enacted to help protect the consumer from financial or other harm. Consumer regulations help prevent fraud and other unfair acts toward consumers. There are many helpful resources to navigate the law and learn about the remedies available to a consumer, whether seeking for information in the areas of identity theft, product liability, credit collection practices, contract disputes, or lending. Businesses and other entities dealing with consumers must be familiar with the legal aspects of transacting with customers or clients to act according to the law to avoid liability or sanctions.

Consumer Credit: Leases, loans, and consumer credit sales

Truth in Lending

Third-Party Financing

Credit Reports

Interest Rates and Finance Charges

Debt Collection

Billing Errors and Unauthorized Transfers

Advertising

Retail Sales

Recourse and Remedies

Mobile Catalog

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Condensed Overview

 

Federal Laws & Regulations                                                                                    

Oklahoma Consumer Laws

Secondary Sources

Government Resources

Web Resources

Consumer Finance Protection Bureau; Director Richard Cordray

Subject Guide

800 N. Harvey Oklahoma City, OK 73102 405.208.5271