Library Staff Resources: Work from Home

• Monitor and respond to phone calls, especially the main desk.
• Monitor LIbraryH3lp chat and answer questions within a few minutes.
• Monitor personal email and AskALibrarian and answer questions within 1 hour.
• Maintain virtual library appointment availability.
• Make progress on interlibrary loan requests and delivery of articles that arrive for our patrons

If you cannot work from home, please let your supervisor know. Full time staff may use inclement weather leave. Part time staff may be able to make up hours later in the week.

Full-time Circulation Staff:

• Monitor Teams for incoming calls (including to the main desk number), especially during your desk shifts.
• LibraryH3lp during your scheduled desk shifts (or give them up and ask someone else to monitor it).
• Check your email hourly and respond as needed.
• Work on projects that you can easily do from home, especially projects you are behind on.
• Attend any scheduled meetings that you can attend online.
• Consider the newspaper indexing project, professional development webinars and reading.

Faculty Librarians:

• Delete any in-person availability from LibCal
• Monitor LibrarH3lp as much as possible during your workday, especially during your reference on call hours.
• Check your email and AskALibrarian hourly and respond as needed.
• Work on projects that you can easily do from home, especially projects you are behind on.
• Attend any scheduled meetings that you can attend online.
• Consider professional development webinars and reading.

Part Time Staff:

• Monitor LibrarH3lp during your scheduled hours, especially during your regularly scheduled desk shifts.
• Check your email hourly and respond as needed.
• Work on assigned work-from-home projects.
• Attend any scheduled meetings that you can attend online.

This box is under construction.

All the Dashboard links (above or to the left) should work from your personal devices. Some will require single-sign-on logins.

Office 365 login should allow you to log in from any device

• Click on the 9 squares in the upper left to access email (Outlook), documents (OneDrive), and Teams.
  • There may be issues if you have a personal OneDrive account.

• AskALibrarian and DBLill email boxes can be accessed by clicking on your profile picture. If you don't see the box you need, use the Open another mailbox option. See below for an example.

If you have problems, please contact Campus Technology Services. They are also working from home.