Library Staff Resources: Computers and Printing

"More Help - Computer and Printing Help" on the main page includes...

• printing in Black & White?
  • using a color printer?
  • changed settings to color on computer before choosing print?
• image not printing?
  • try pasting the image into a Word or PowerPoint document and printing it

1. press the windows key and the R key together to start the run command
2. type the printer path: \\printsrv01\EmployeePrint

Staff will need to add a printer the first time they log on to any specific computer workstation. If they are unable to add the printer, they should create a help ticket to request. The student print option (\\printsrv01\StudentPrint) may work again after the print system is update to single sign on for students.

• Toner cartridges are on the shelves above the paper in room 106. Cartridge recycling is near Kat's desk.
• Paper drawer errors are often caused by a mismatch of paper size. Check the computer to see that US sizes are selected, or force to print on 8.5 x 14 inch paper.
• Color printing needs to be selected at the computer.
• clearing stubborn paper jams
  • open and close all access doors/drawers
  • turn every possible green lever
  • power cycle (off/on) and try again

Many music scores are 9 by 12 inches instead of the 8.5 by 11 inches of standard paper. In order to copy the whole page onto a regular sheet of paper it is necessary to reduce the size to 93%.

• scan ID
• access device (twice)
• copy
• star button (choose 1 or 2 sided)

• guest computer access: DBLuser (ask another staff member for the password) for Mac computer
• Lab computers have a "guest" option - If you show this to a real guest, discourage them from sharing the information. If we start getting visitors who come to use the computers, we will need to turn off this feature and lose all guest access.
• Priddy classroom (214): .\Cetl214 (no password)
• Kiosk (OPAC/standing) computers on 1,2,3 & 5: .\DBLkiosk (no password)
• Kiosk (OPAC/standing) computer on 4: .\kiosk  (no password)

• guests pay 150% of the regular printing prices, for example:
  • single sided black & white 15 cents
  • double sided black & white 12 cents per side
  • single sided color 60 cents
  • double sided color 48 cents per side
• print for free for students experiencing login / computer issues

printing options

• try Mobile Printing Shortcuts (for students and staff)
• try the two computers in front of the computer lab (for students and staff)
• save to flash drive (in drawer between computers)
• send to staff email address

Campus Technology Services has a searchable FAQ section that can be useful. You may need to log in to use it.

• No student printing from most public computers, labeled computer on 1st floor sometimes works
  • Network Services plans to roll out a solution over the summer
• Wi-Fi is unstable on 3rd & 4th floors
  • reported 2/12/24 - fixed 2/16/24
• Wi-Fi is unstable in 2nd floor study rooms (204-205)
  • reported 3/5/24 - new access point added 3/20/24
• VGA cable not connected for in room PC projection (pin broken off in the wall)
  • reported 4/10/24

The Respondus LockDown Browser is available on computer in the library computer lab (115).

Navigate to the test in D2L and the LockDown Browser option will open automatically.

Types of Guests

• on campus for a camp, conference, or event
• parents visiting students
• someone needing to use library databases, including the Foundation Directory
• Methodist clergy, alumni, and trustees

Not a Guest

• local resident looking for computers or printing

Local residents should visit a local public library. They have the resources and programs to fully support their needs.